Problems downloading respondus lockdown browser

Respondus Lockdown Browser does not work on Chromebooks; Most Respondus problems are due to one of the following: Firewall conflicts turn off the firewall; Anti-Virus software conflicts turn off the anti-virus program; Loss of internet connectivity send teacher a message and try to reconnect and resume exam; Other potential issues. I am having trouble downloading Respondus LockDown Browser (Windows) Posted by Respondus Support. Symptom: You are not able to download the www.doorway.ru setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application. Solution 1: Try downloading the setup file using a different browser, such as Firefox or . Download Respondus LockDown Browser. Do not “Google” for a link because these are campus specific. When you start running the installer and get to the large button “LockDown Browser Click to install”, instead click the link “Problems with the installation program? Click here”. You will be presented with an option to extract the files to a location of your choosing.

MAC: Find the LockDown Browser icon in the Applications folder and move it to trash. Empty trash to complete uninstall. Restart your computer. Download the LockDown Browser (refer to Downloading steps above). If troubleshooting was unsuccessful, follow the steps in the Reporting Problems section below. Using Respondus LockDown Browser. The Respondus LockDown Browser (RLB) is a secure browser for taking assessments in Blackboard. It prevents the user from printing, copying, going to another URL, or accessing other applications during an assessment. Student Quick Start Guide. First, you need to download the RLB tool to your computer. LockDown Browser® and Respondus Monitor for downloading and installing LockDown Browser. This URL is unique to your institution. PROBLEMS? If you have problems downloading, installing, or taking an assessment with Respondus LockDown Browser, contact your instructor or your institution's help desk.

Issue 01 - LockDown Browser is not opening. Cause: LockDown Browser installation may be corrupt or running in an inconsistent state. Resolution #1: It’s possible some programs may be interfering with LockDown Browser. Try closing all programs on your computer (other than those used to connect to the internet) prior to launching LockDown Browser. If Respondus LockDown Browser is already installed view the Student Quick Start Guide for exam instructions. Download/Install Respondus LockDown Browser Here (not compatible with Chromebooks) When this screen appears – click Install Now: Depending on the browser and operating system you’re using, you may be given choices to either “Save. You may need to update Respondus LockDown Browser. Restart your computer. Turn off applications that use your webcam. In LockDown Browser, visit the Help Center and run the system check. Change your webcam settings in LockDown Browser. Turn off your antivirus program. Rollback your video driver if your camera stopped working with other applications.